When an item is pre-ordered, it is reserved exclusively for you and the order is placed with the manufacturer/designer. Your card will be charged at the time the order is placed so your item can be put into production.

Any item with a later shipping date listed is considered a pre-ordered item.
Please note that we have no control over when a pre-ordered item arrives, but instead offer estimated shipping dates. This is due to the designers' production schedules and sometimes an item may arrive several weeks before or after the estimated timeframe and shipping estimate.

Pre-orders cannot be canceled as the production process has already started for your item(s).